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Someone is pretending to be me - what do I do?
In order to verify your identity, please send us a "salute":
This means we will need an image of yourself holding a handwritten sign with the word "ZenZuu.com" and your Display Name. We can then remove the profile that uses your identity without your permission.
Please be sure to include the web address/URL to the profile in question when you send your salute.
If the profile is an extremely obvious attempt to be cruel/false, you may not need to send a salute. Sending a salute will help expedite things, though!
Contact us Here.
Where do I report underage users?
Users must be at least 14 years of age to join ZenZuu. Your profile may be deleted and your Membership may be terminated without warning, if we believe that you are under 14 years of age or if we believe you are 14 through 17 years of age and you represent yourself as 18 or older.
If you believe you have seen a user under 14 years of age on ZenZuu.com, or a user who is 14 through 17 years of age and is representing themselves as 18 or older, please contact us with the URL or Display Name by clicking here
Where do I report spammers?
Make sure you are logged into your ZenZuu Account.
You can also contact us with the URL to the profile of a spammer, and details of how you were spammed by emailing us here.
Where do I Report Abuse and Inappropriate Content?
If you think someone is violating Terms & Conditions, please contact us with the users display name and ZenZuu URL by clicking here.
Where do I report a scam on ZenZuu?
If you think someone has a scam going on then please report scammers to ZenZuu so we can remove their accounts and prosecute any violations by clicking here.
How do I report a copyright violation?
If you believe that your copyright-protected work has been copied and posted on ZenZuu.com in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:
(i) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
(ii) A description of the copyrighted work that you claim has been infringed.
(iii) A description of where the material that you claim is infringing is located on the Website.
(iv) Your address, telephone number, and email address.
(v) A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
(vi) A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.
Please send all the above information to us by clicking here.
Where do I report a site error?
Please provide us with the following information: Description of error, What you were doing when you encountered the error, and the URL of the error, and send to us by clicking here.
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